{"id":215,"date":"2021-08-29T07:49:08","date_gmt":"2021-08-29T07:49:08","guid":{"rendered":"http:\/\/www.wewillconquertheworld.it\/sirecom\/?page_id=215"},"modified":"2021-11-03T23:49:31","modified_gmt":"2021-11-03T23:49:31","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/sirecomtappetiitalia.com\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #000000;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:8%;--awb-padding-left:8%;--awb-margin-top:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:104%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column custom-form-sirecom title-custom-font fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-tabs fusion-tabs-1 clean customer-service-tab vertical-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-inactive-color:rgba(249,249,251,0.51);--awb-background-color:rgba(255,255,255,0);--awb-border-color:rgba(226,226,226,0);--awb-active-border-color:var(--awb-color5);\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-9af1a886843b55c052e\" aria-selected=\"true\" id=\"fusion-tab-customerservice\" href=\"#tab-9af1a886843b55c052e\"><h4 class=\"fusion-tab-heading\">Customer Service<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-aab8215c0799d0daf23\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-faq\" href=\"#tab-aab8215c0799d0daf23\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-9af1a886843b55c052e\" aria-selected=\"true\" id=\"mobile-fusion-tab-customerservice\" href=\"#tab-9af1a886843b55c052e\"><h4 class=\"fusion-tab-heading\">Customer Service<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-customerservice\" id=\"tab-9af1a886843b55c052e\">\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='1' id='gform_wrapper_4' ><div id='gf_4' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_custom\">(Required)<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_4' id='gform_4'  action='\/en\/wp-json\/wp\/v2\/pages\/215#gf_4' data-formid='4' data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/215#gf_4\" >\n                        <div class='gform-body gform_body'><div id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_below'><div id=\"field_4_3\"  class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_3\"><label class='gfield_label gform-field-label' for='input_4_3' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_4_3' type='text' value='' class='large' tabindex='49'  placeholder='Email*' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_4_11\"  class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_11\"><label class='gfield_label gform-field-label' for='input_4_11' >Nome e Cognome<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_4_11' type='text' value='' class='large'   tabindex='50' placeholder='Name and Surname*' aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_13\"  class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_13\"><label class='gfield_label gform-field-label' for='input_4_13' >Country*<\/label><div class='ginput_container ginput_container_text'><input name='input_13' id='input_4_13' type='text' value='' class='large'   tabindex='51' placeholder='Country'  aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_14\"  class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_14\"><label class='gfield_label gform-field-label' for='input_4_14' >Citta&#039;<\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_4_14' type='text' value='' class='large'   tabindex='52' placeholder='City'  aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_18\"  class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_18\"><label class='gfield_label gform-field-label' for='input_4_18' >Phone<\/label><div class='ginput_container ginput_container_text'><input name='input_18' id='input_4_18' type='text' value='' class='large'   tabindex='53' placeholder='Phone*'  aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_15\"  class=\"gfield gfield--type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_15\"><label class='gfield_label gform-field-label' for='input_4_15' >Company<\/label><div class='ginput_container ginput_container_phone'><input name='input_15' id='input_4_15' type='text' value='' class='large' tabindex='54' placeholder='Company Name \/ Private'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_8\"  class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_8\"><label class='gfield_label gform-field-label' for='input_4_8' >Contattaci per<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_4_8' class='large gfield_select' tabindex='55'   aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Ask me something<\/option><option value='Desidero ricevere un listino' >I need a pricelist<\/option><option value='Desidero ricevere un preventivo' >I need a price quotation<\/option><option value='Desidero essere contattato telefonicamente' >I need to be called via telephone<\/option><option value='Desidero essere contattato da un agente' >I need to be reached by an agent<\/option><\/select><\/div><\/div><div id=\"field_4_6\"  class=\"gfield gfield--type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_4_6\"><label class='gfield_label gform-field-label' for='input_4_6' >Message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_4_6' class='textarea small' tabindex='56'     aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_4_5\"  class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_5\"><legend class='gfield_label gform-field-label gfield_label_before_complex'  >Acconsento<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_5.1' id='input_4_5_1' type='checkbox' value='1' tabindex='57'  aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_4_5_1' >I accept privacy terms and conditions<span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/label><input type='hidden' name='input_5.2' value='Accetto termini e condizioni per la privacy' class='gform_hidden' \/><input type='hidden' name='input_5.3' value='4' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_4_19\"  class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_4_19\"><label class='gfield_label gform-field-label' for='input_4_19' >Name<\/label><div class='ginput_container'><input name='input_19' id='input_4_19' type='text' value='' \/><\/div><div class='gfield_description' id='gfield_description_4_19'>This field is for validation purposes and should be left unchanged.<\/div><\/div><\/div><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_4' class='gform_button button' value='SEND' tabindex='58' onclick='if(window[\"gf_submitting_4\"]){return false;}  window[\"gf_submitting_4\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_4\"]){return false;} window[\"gf_submitting_4\"]=true;  jQuery(\"#gform_4\").trigger(\"submit\",[true]); }' \/> <input type='hidden' name='gform_ajax' value='form_id=4&amp;title=&amp;description=&amp;tabindex=49' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_4' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='4' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_4' value='WyJ7XCI1LjFcIjpcIjc5NWY1ZThlM2E1NjJjY2RjNDgzMGE5ZDQ1Mjg4M2MzXCIsXCI1LjJcIjpcIjg0ZGQyMjA4ZDk0YmMyZmZkNmZlMDUxNjU3NjQ5MGI0XCIsXCI1LjNcIjpcImQ1Mzk0MGZhYjBhN2RkMGM1YzkzNjZkN2VkNWNiNWYyXCJ9IiwiYjI3ZDlmM2M0YzMxMWI2ZTc0ZmMxNzkzZDQ0MDZmZGQiXQ==' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_4' id='gform_target_page_number_4' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_4' id='gform_source_page_number_4' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='check=First+Choice%2CSecond+Choice' \/>\n            \n        <\/div>\n                        <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_4' id='gform_ajax_frame_4' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 4, 'https:\/\/sirecomtappetiitalia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_4').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_4');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_4').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_4').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_4').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_4').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_4').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_4').val();gformInitSpinner( 4, 'https:\/\/sirecomtappetiitalia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [4, current_page]);window['gf_submitting_4'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_4').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_4').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [4]);window['gf_submitting_4'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_4').text());}, 50);}else{jQuery('#gform_4').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [4, current_page]);} );} ); \n\/* ]]> *\/\n<\/script>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-aab8215c0799d0daf23\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-faq\" href=\"#tab-aab8215c0799d0daf23\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-faq\" id=\"tab-aab8215c0799d0daf23\">\n<div class=\"custom-container\">\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">DOES CHANGING COLORS AFFECT THE PRICE OF THE CARPET?<\/div>\n<div class=\"custom-content\">Changing the colors does not affect the price of the carpet. The price of the carpet may vary due to the size, the choice of materials and the technique for making it.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">CAN I PROPOSE ONE OF MY DESIGNS AND HAVE IT MADE BY YOU?<\/div>\n<div class=\"custom-content\">Si, un designer specializzato valuter\u00e0 la vostra proposta per consigliarvi al meglio come realizzare il vostro tappeto nel rispetto delle tecniche artigianali e sapr\u00e0 consigliarvi quale tecnica si adatta meglio alle vostre esigenze progettuali.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">ARE THERE ANY LIMITS TO THE SIZE OF THE RUGS?<\/div>\n<div class=\"custom-content\">There are no limits for hand-knotted and tufted rugs. Only with regard to the carpets of the Riflessi collection there are maximum limits equal to 4m in width and 20m in length.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">CAN I ALSO CHOOSE THE MATERIALS TO CUSTOMIZE A CARPET?<\/div>\n<div class=\"custom-content\">Yes, the materials have different characteristics from each other in terms of their relationship with light, durability, quality to the touch and construction technique. Our service offers advice to recommend the best materials among those in relation to the environment to be lived in.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW DO I KNOW IF I WILL LIKE THE FINAL RESULT BY CHANGING THE COLORS?<\/div>\n<div class=\"custom-content\">A first selection of the colors of your carpet is simulated by one of our specialized designers; on request, 30x30 samples can be produced so that you can see and touch the final result before starting to produce it.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW LONG DOES IT TAKE TO GET A CARPET?<\/div>\n<div class=\"custom-content\">Each piece is handmade according to each of the traditional craftsmanship techniques. Precisely for this reason, if it is not a model ready in stock, you have to wait about 4 months for the production and delivery of a carpet on request.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">CAN I PUT THE CARPET ON A HEATED FLOOR?<\/div>\n<div class=\"custom-content\">Si, tutti i tappeti Sirecom sono progettati e realizzati per essere anallergici e adatti al riscaldamento a pavimento.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW DO I CLEAN MY CARPET?<\/div>\n<div class=\"custom-content\">Puoi scaricare le nostre guide alla \u201c<a href=\"https:\/\/sirecomtappetiitalia.com\/en\/cura-e-manutenzione\/\">Care and Maintenence<\/a>\u201d sul nostro sito. Per ogni altra informazione puoi consultare il nostro servizio clienti dedicato.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW DO I CHOOSE THE CORRECT SIZE FOR MY SPACE?<\/div>\n<div class=\"custom-content\">You can find some useful first information in our guidelines document \u201cThe House and the Carpet\u201d. For more information you can consult our dedicated customer service.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW CAN I FIND YOU?<\/div>\n<div class=\"custom-content\">In order to guarantee maximum peace of mind and safety, visits to our Concorezzo showroom are managed by appointment. We therefore invite you to contact us by writing to info@sirecomtappetiitalia.com or by calling +39 02 92108484.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column custom-form-sirecom title-custom-font fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-tabs fusion-tabs-2 clean customer-service-tab vertical-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-inactive-color:rgba(249,249,251,0.51);--awb-background-color:rgba(255,255,255,0);--awb-border-color:rgba(226,226,226,0);--awb-active-border-color:var(--awb-color5);\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e10b1265f669320cd52\" aria-selected=\"true\" id=\"fusion-tab-customerservice\" href=\"#tab-e10b1265f669320cd52\"><h4 class=\"fusion-tab-heading\">Customer Service<\/h4><\/a><\/li><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-0be3b10cc09e6a0303d\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-faq\" href=\"#tab-0be3b10cc09e6a0303d\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e10b1265f669320cd52\" aria-selected=\"true\" id=\"mobile-fusion-tab-customerservice\" href=\"#tab-e10b1265f669320cd52\"><h4 class=\"fusion-tab-heading\">Customer Service<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-customerservice\" id=\"tab-e10b1265f669320cd52\">\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='3' id='gform_wrapper_4' ><div id='gf_4' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_custom\">(Required)<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_4' id='gform_4'  action='\/en\/wp-json\/wp\/v2\/pages\/215#gf_4' data-formid='4' data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/215#gf_4\" >\n                        <div class='gform-body gform_body'><div id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_below'><div id=\"field_4_3\"  class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_3\"><label class='gfield_label gform-field-label' for='input_4_3' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_4_3' type='text' value='' class='large' tabindex='49'  placeholder='Email*' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_4_11\"  class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_11\"><label class='gfield_label gform-field-label' for='input_4_11' >Nome e Cognome<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_4_11' type='text' value='' class='large'   tabindex='50' placeholder='Name and Surname*' aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_13\"  class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_13\"><label class='gfield_label gform-field-label' for='input_4_13' >Country*<\/label><div class='ginput_container ginput_container_text'><input name='input_13' id='input_4_13' type='text' value='' class='large'   tabindex='51' placeholder='Country'  aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_14\"  class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_14\"><label class='gfield_label gform-field-label' for='input_4_14' >Citta&#039;<\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_4_14' type='text' value='' class='large'   tabindex='52' placeholder='City'  aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_18\"  class=\"gfield gfield--type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_18\"><label class='gfield_label gform-field-label' for='input_4_18' >Phone<\/label><div class='ginput_container ginput_container_text'><input name='input_18' id='input_4_18' type='text' value='' class='large'   tabindex='53' placeholder='Phone*'  aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_4_15\"  class=\"gfield gfield--type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_15\"><label class='gfield_label gform-field-label' for='input_4_15' >Company<\/label><div class='ginput_container ginput_container_phone'><input name='input_15' id='input_4_15' type='text' value='' class='large' tabindex='54' placeholder='Company Name \/ Private'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_8\"  class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_8\"><label class='gfield_label gform-field-label' for='input_4_8' >Contattaci per<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_4_8' class='large gfield_select' tabindex='55'   aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Ask me something<\/option><option value='Desidero ricevere un listino' >I need a pricelist<\/option><option value='Desidero ricevere un preventivo' >I need a price quotation<\/option><option value='Desidero essere contattato telefonicamente' >I need to be called via telephone<\/option><option value='Desidero essere contattato da un agente' >I need to be reached by an agent<\/option><\/select><\/div><\/div><div id=\"field_4_6\"  class=\"gfield gfield--type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_4_6\"><label class='gfield_label gform-field-label' for='input_4_6' >Message<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_4_6' class='textarea small' tabindex='56'     aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_4_5\"  class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible\"  data-js-reload=\"field_4_5\"><legend class='gfield_label gform-field-label gfield_label_before_complex'  >Acconsento<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_5.1' id='input_4_5_1' type='checkbox' value='1' tabindex='57'  aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_4_5_1' >I accept privacy terms and conditions<span class=\"gfield_required gfield_required_custom\">(Required)<\/span><\/label><input type='hidden' name='input_5.2' value='Accetto termini e condizioni per la privacy' class='gform_hidden' \/><input type='hidden' name='input_5.3' value='4' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_4_19\"  class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_4_19\"><label class='gfield_label gform-field-label' for='input_4_19' >Phone<\/label><div class='ginput_container'><input name='input_19' id='input_4_19' type='text' value='' \/><\/div><div class='gfield_description' id='gfield_description_4_19'>This field is for validation purposes and should be left unchanged.<\/div><\/div><\/div><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_4' class='gform_button button' value='SEND' tabindex='58' onclick='if(window[\"gf_submitting_4\"]){return false;}  window[\"gf_submitting_4\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_4\"]){return false;} window[\"gf_submitting_4\"]=true;  jQuery(\"#gform_4\").trigger(\"submit\",[true]); }' \/> <input type='hidden' name='gform_ajax' value='form_id=4&amp;title=&amp;description=&amp;tabindex=49' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_4' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='4' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_4' value='WyJ7XCI1LjFcIjpcIjc5NWY1ZThlM2E1NjJjY2RjNDgzMGE5ZDQ1Mjg4M2MzXCIsXCI1LjJcIjpcIjg0ZGQyMjA4ZDk0YmMyZmZkNmZlMDUxNjU3NjQ5MGI0XCIsXCI1LjNcIjpcImQ1Mzk0MGZhYjBhN2RkMGM1YzkzNjZkN2VkNWNiNWYyXCJ9IiwiYjI3ZDlmM2M0YzMxMWI2ZTc0ZmMxNzkzZDQ0MDZmZGQiXQ==' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_4' id='gform_target_page_number_4' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_4' id='gform_source_page_number_4' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='check=First+Choice%2CSecond+Choice' \/>\n            \n        <\/div>\n                        <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_4' id='gform_ajax_frame_4' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 4, 'https:\/\/sirecomtappetiitalia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_4').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_4');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_4').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_4').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_4').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_4').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_4').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_4').val();gformInitSpinner( 4, 'https:\/\/sirecomtappetiitalia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [4, current_page]);window['gf_submitting_4'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_4').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_4').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [4]);window['gf_submitting_4'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_4').text());}, 50);}else{jQuery('#gform_4').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [4, current_page]);} );} ); \n\/* ]]> *\/\n<\/script>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\"><li role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-0be3b10cc09e6a0303d\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-faq\" href=\"#tab-0be3b10cc09e6a0303d\"><h4 class=\"fusion-tab-heading\">FAQ<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-faq\" id=\"tab-0be3b10cc09e6a0303d\">\n<div class=\"custom-container\">\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">DOES CHANGING COLORS AFFECT THE PRICE OF THE CARPET?<\/div>\n<div class=\"custom-content\">Changing the colors does not affect the price of the carpet. The price of the carpet may vary due to the size, the choice of materials and the technique for making it.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">CAN I PROPOSE ONE OF MY DESIGNS AND HAVE IT MADE BY YOU?<\/div>\n<div class=\"custom-content\">Si, un designer specializzato valuter\u00e0 la vostra proposta per consigliarvi al meglio come realizzare il vostro tappeto nel rispetto delle tecniche artigianali e sapr\u00e0 consigliarvi quale tecnica si adatta meglio alle vostre esigenze progettuali.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">ARE THERE ANY LIMITS TO THE SIZE OF THE RUGS?<\/div>\n<div class=\"custom-content\">There are no limits for hand-knotted and tufted rugs. Only with regard to the carpets of the Riflessi collection there are maximum limits equal to 4m in width and 20m in length.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">CAN I ALSO CHOOSE THE MATERIALS TO CUSTOMIZE A CARPET?<\/div>\n<div class=\"custom-content\">Yes, the materials have different characteristics from each other in terms of their relationship with light, durability, quality to the touch and construction technique. Our service offers advice to recommend the best materials among those in relation to the environment to be lived in.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW DO I KNOW IF I WILL LIKE THE FINAL RESULT BY CHANGING THE COLORS?<\/div>\n<div class=\"custom-content\">A first selection of the colors of your carpet is simulated by one of our specialized designers; on request, 30x30 samples can be produced so that you can see and touch the final result before starting to produce it.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW LONG DOES IT TAKE TO GET A CARPET?<\/div>\n<div class=\"custom-content\">Each piece is handmade according to each of the traditional craftsmanship techniques. Precisely for this reason, if it is not a model ready in stock, you have to wait about 4 months for the production and delivery of a carpet on request.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">CAN I PUT THE CARPET ON A HEATED FLOOR?<\/div>\n<div class=\"custom-content\">Si, tutti i tappeti Sirecom sono progettati e realizzati per essere anallergici e adatti al riscaldamento a pavimento.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW DO I CLEAN MY CARPET?<\/div>\n<div class=\"custom-content\">Puoi scaricare le nostre guide alla \u201c<a href=\"https:\/\/sirecomtappetiitalia.com\/en\/cura-e-manutenzione\/\">Care and Maintenence<\/a>\u201d sul nostro sito. Per ogni altra informazione puoi consultare il nostro servizio clienti dedicato.<\/div>\n<\/div>\n<\/div>\n<div class=\"custom-row\">\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW DO I CHOOSE THE CORRECT SIZE FOR MY SPACE?<\/div>\n<div class=\"custom-content\">You can find some useful first information in our guidelines document \u201cThe House and the Carpet\u201d. For more information you can consult our dedicated customer service.<\/div>\n<\/div>\n<div class=\"custom-col-half\">\n<div class=\"custom-title\">HOW CAN I FIND YOU?<\/div>\n<div class=\"custom-content\">In order to guarantee maximum peace of mind and safety, visits to our Concorezzo showroom are managed by appointment. We therefore invite you to contact us by writing to info@sirecomtappetiitalia.com or by calling +39 02 92108484.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-215","page","type-page","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/pages\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":44,"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/pages\/215\/revisions"}],"predecessor-version":[{"id":2154,"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/pages\/215\/revisions\/2154"}],"wp:attachment":[{"href":"https:\/\/sirecomtappetiitalia.com\/en\/wp-json\/wp\/v2\/media?parent=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}